HDFC Bank — payzapp not refund my money

Address: Faridabad, Haryana, 121003

Website: payzapp

Dear sir mne payzapp m apne sbi credit card se 4000 rs add kiye vo add ho gye phir mne apne canara account m 4000 rs transfer kiye payzapp se or transaction failed ho gyi or payzapp wallet m se money bh debit ho gyi or mere account m bh money credit nh hui h 28 oct ko mene ye transaction ki thi transaction fail hone k baad mne payzapp ko mail bhi kiya unhone reply kiya ki 5 working days m money refund ho jaygi but abh tk nh hui h solve my problem sir nd refund my money