PayZapp team provided a coupon PAYZAPP150 for using on Grofers website but later denied honouring the cashback, the PayZapp Customer Care is pathetic and does not honour the cashback amount.
Grofers is really cooperative, they provided the snapshot of the code applied on their website but even after that PAYZAPP team does not trust that email and they are very fraud Company and does not look for customer satisfaction. PayZapp is just behind looting innocent people.
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Oct 15, 2020
Complaint marked as Resolved
Got the response back from Customer Care, and marking it resolved.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2020
HDFC Bank Customer Care's response Dear Customer,
We apologize for your recent experience. Kindly write to us with your registered details and issue details by going to this link http://bit.ly/2aJ9wGW . Do mention ref ID PZ[protected] in the comment box for us to be able to investigate and revert to you on your registered email ID with a resolution.
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I've called up Payzapp team more than 15 times in last 10 days.