[Resolved] HDFC Bank — payzapp refund not received even after 5 days

[Resolved] HDFC Bank — payzapp refund not received even after 5 days

K Karra Alekhya from Hyderabad, Telangana Sep 5, 2017

Hi, I have used my payzapp account with mobile number [protected] to transfer an amount of rs.5000/- on 31st august. I used wrong account number which doesn't exist. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response. Thanks. +1 photos Was this information helpful? No (0) Yes (0)
Oct 8, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Sep 05, 2017 Updated by Karra Alekhya HDFC Bank — payzapp refund not received even after 5days 1 Review Ka Karra Alekhya on Sep 5, 2017 Mark as Resolved Hi, I have used my payzapp account with mobile number [protected] to transfer an amount of rs.5000/- on 31st august. I used wrong account number which doesn't exist. The amount got deducted from my account. And when i called for the support they mentioned me that it is a failed transaction and the amount will be credited in my wallet within 5 working days. But still i didn't get any refund and there is no update at least to track. Hoping for the sooner response. Verified Support Sep 06, 2017 HDFC Bank Customer Care's response Dear Customer, That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW -Bejoy HDFC Bank Customer Assistance
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