HDFC Bank — payzapp to payzapp amount not credited, due to transaction fail

Address: 411006

Hi,

I have made a transaction of rs. 10000/- to my pay account on 31st october 2017 from payzapp app. But amount not transferred to beneficiary account payzapp and neither credited back to my payzapp, i tried calling customer service no one is answering the call and every time it is saying busy.
Kindly requesting you to resolve this issue...

Details

Transaction status : faild
Transfer type : withdrawal
Transferd on : tue, oct 31, 17. 12:33pm
Txn id:[protected]io30iq0
Area : n/a
Billed :yes

Kindly refund amount my number [protected]

Thanks & regards
Raveendra m
[protected]