[Resolved] HDFC Bank — payzapp transaction - amount deducted but not credited to payee account

Ramavenkateswaran Nagarajan

from Bengaluru, Karnataka

Oct 24, 2017

Address: Bangalore, Karnataka

Sir/madam,
I have done the transaction rs 3000. It was debited in payzapp but not credited to payee account. I have emailed to [protected]@payzapp.in. They have replied to wait for 2 days. Nothing happened. I tried to call [protected] (Toll free no)., its always busy... Why are giving number which can not be contacted... It useless customer care from reputed bank like hdfc...

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Nov 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

HDFC Bank Customer Care's response "Dear Customer,

We are sorry for the unpleasant experience you had with us. We request you to provide us with your registered contact details and transaction details at the below given link. http://bit.ly/2aJ9wGW Mention Ref ID PZ[protected]
so that we can check the issue & help you with the same.

Anay
HDFC Bank Customer Assistance"

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Comments

Ravi kalal

from Bengaluru, Karnataka

Oct 25, 2017

I am getting call from [protected]
And they take phone call interview and selected as HDFC bank exctive. And they ask money 7000 Ru. I was paid as Bank-SBI
A/c holder name-Mr.Ashish Pandey (PRM)
A/c no-[protected]

Then I am getting a conformation later form shin.com but know their phone switch off.

Know what I can do?