[Resolved] HDFC Bank — payzapp transaction

Venkat Kotha

from Nellore, Andhra Pradesh

Aug 8, 2017

Address: Guntur, Andhra Pradesh, 522007

I added 10, 000 rupees to my payzapp wallet, the amount was debited from my credit card but the transaction was failed. I try to reach the payzapp customer care there is no response from there side because the customer care is not working. I just want to know either i receive the money to my wallet or to my credit card.in both the cases how many working days to resolve the issue.

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Sep 11, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2017

HDFC Bank Customer Care's response Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance