[Resolved]  HDFC Bank — payzapp transaction failed and refund issue

Address: 411057

Hi, i having payzapp account. My account wallet 5000/- amount is there. I transferred 5000/- amount to bank on my payzap transactions it is showing as transaction failed but the amount has not credited back to payzapp wallet i tried to reach your customer support many times but call is not getting connected, anyone help me out in this regard thank you very much...
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Dec 21, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

We're here to help. We request you to please provide us your registered contact details & query details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay,
HDFC Customer Service Assistance.
 
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