[Resolved] HDFC Bank — payzapp transaction failed of 3500/- but money not refunded from 28 october 2017

Krishna Moorthi Mit

from Delhi, Delhi

Oct 31, 2017

Address: 600044

Incident Date : 28-Oct-2017 17:01:56 PM

Txn ID :[protected]c022dJ9

Desirable Resolution : Refund

Description : Made payment of Rs : 3500 to my hdfc account but transaction has failed. But Amount has been deducted from the payzapp account. Waited for more than 48 hrs but still the amount not refunded to my payzapp account.

Please do the needful.

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Nov 13, 2017

Complaint marked as Resolved

Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

HDFC Bank Customer Care's response Dear Customer,

We're here to help. We request you to please provide us your registered contact details & issue details on the below Link: bit.ly/2aJ9wGW with the ref ID PZ[protected] in the comment box for us to track it.

Anay
HDFC Customer Service Assisatnce