HDFC Bank — payzapp transaction failure and refund regarding

I have transferred 5000 from my payzapp wallet to sbi account. Unfortunately i have entered the wrong account number. Meanwhile i got the notification as transaction failed and refund will be initiated. I want to know that transaction was failed or money credited to the wrng account. Am trying to contact customer care but no one is responding. Worst kind of response ever from hdfc side. First reslove the customer care issue. If my transaction was failed when the amount will get refunded?? If is is credited to the wrong account how can i know that?. Resolve this issue. My transaction id is[protected]jx52ov3