HDFC Bank — payzapp transaction to bank account failed | ticket=165-565

Address: Chennai, Tamil Nadu, 600023

I try to transfer to rs. 5000 to the axis bank account and the transaction failed stating the app error. But my wallet has been unloaded and i have stopped further transaction. I have tried calling to customer care but every time the customer care no is busy and they put to wait even for nearly 14 minutes. (Worst scenario). Worst of customer care no. I triggered a mail stating and providing all the transaction snapshots to them. I received only noreply mail but no one is there to answer for the query.

Ah! When i am writing this complaints. I have reached payzapp customer care executive through phone finally.

His name was hemanth. He asked for all details and finally said total hdfc bank payzapp systems are down always and asked me to call back one hour later.