[Resolved]  HDFC Bank — payzapp transfer not credited and refund also not received

Address: East Godavari, Andhra Pradesh

Dear sir, iam nagaraju my payzapp account id;[protected] on sep 9th i transfor 5000rs to my icici bank account but amont not credited to account and that day shows status failed very next day transaction status changed to success. But till now amount not credited.in notifications till showing transaction pending and if you payment not recevied with debited amount refund received in 5 days. I waited for 6days till now there is no any information. Txn id;[protected]on45tj7. Here iam updating 3 notifications for 1 txn. Please kindly do the needfull and as early as possible give refund. Thankyou sir.
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Oct 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
HDFC Bank Customer Care's response
"Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance"
 
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