[Resolved] HDFC Bank — payzapp wallet amount deducted

Darapaneni Giri

from Gurgaon, Haryana

Aug 23, 2017

Address: 560045

Dear team,

I made a transaction from payzapp wallet to andhra bank were transaction failed and at the same time, my payzapp wallet money got deducted.

Kindly process my money back to my wallet.

Below i am furnishing account details.
Mobile: [protected].
Account id: in[protected].

Thanks & regards,
Darapaneni giri,
Mob: +91-[protected].

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2017

HDFC Bank Customer Care's response Dear Customer,

Post checking the details, we see that you had made a IMPS transaction on 21-Aug-2017 18:39:39 for Rs. 5000/- and the transaction had failed. The refund for the same will be credited to your PayZapp wallet card within 5 working days.

-Bejoy
HDFC Bank Customer Assistance