HDFC Bank — payzapp wallet not credited

Prabhakarcirium

from Hyderabad, Telangana

Nov 2, 2017

Address: Hyderabad, Andhra Pradesh, 500032

Website: HDFC payzapp

I had transferred an amount of 8000 from my credit card to my payzapp wallet. Credit card reflects the payment but the payzapp wallet does not reflect the transaction. Will the amount be added to payzapp wallet or will it be transferred back to my card?
Also, payzapp customer care is not at all responsive.
Please reply asap
Thanks
Prabhakar cj
+91 [protected]
[protected]@gmail.com

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HDFC Bank customer support has been notified about the posted complaint.