[Resolved]  HDFC Bank — Penalty charge event payment done at timely

Address: Jaipur, Rajasthan, 303108

R/S
Officials I want to inform you that HDFC bank is applying penalty on me even I have paid outstanding payment on dated 02/01/2017 by ICICI bank transaction. But bank charged RS-2850.00 extra and asking me that you have not paid this payment and when I done request to my bank ICICI for that payment reversal. This HDFC bank send me conformation for submission of my payment in back dated of 02/01/2017 and new payment 2850 on 17/03/2017. but bank has credited only Rs-1850.00 in to my account and applied penalty on me 1000 rupees. Even I have submitted my payment in before payment date. This proof is showing in my mobile message and my account statement . So why bank is applying penalty on me .I have done at list 10 times mail to HDFC bank customer care.

Thanks & Regards

Ramniwas Tripathi
D-11/2 Ultratech Cement colony kotputli Jaipur rajasthan
Mob. [protected]
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May 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

Please elaborate with your concerned query at [protected]@hdfcbank.com along with your account/Customer ID and registered contact dtls with ref ID- TTU[protected] in the subject line for me to assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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