[Resolved] HDFC Bank — personal banker

writersing

from Bengaluru, Karnataka

Jul 16, 2017

Address: 560032

My personal banker of HDFC BANK Thulasi Prasanna Kumari P S request me to take credit card as it have free, no annual fee. After so many request i told her ok because of trust created by other personal banker since 2001, Then bank issue me credit card with annual charge of Rs 2500.00. Now I tried to contact my personal banker but she is not coming on line. I cheated by bank because of her, she may get some commission .
Earlier I had very good personal banker but now trusting on personal banker is very difficult. Still I confused she doing at personal level or she doing with consent of HDFC Bank.

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Aug 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance