[Resolved]  HDFC Bank — Personal loan

Address: Pune, Maharashtra, 411014

Website: www.hdfcbank.com

I applied for personal loan on 19th april 2016 after work hours. Hdfc representatives told me my loan will be processed in 3 days and it will be dispersed in 3 days (Later when i personally visited one of hdfc branch i came to know that i was eligible for loan in 10 seconds offer, still unnecessarily my application was processed in standard way).My loan request was logged in by hdfc representatives on 21st after 3 pm though i submitted all required documents on 20th. Then on 22nd hdfc representative manisha patil told me that my application was logged in. On 22 my current address verification done. On 23rd someone called me for permanent address verification but nobody show up that day. So again permanent address verification delayed for 2 days i.E. It was done on 25th at 12 noon. Even after address verification i didn't get any message for loan approval. When i contacted hdfc i got to know from manisha patil that, after 3 pm on 25st they forwarded my application for approval, so its further process will start on next working day (Delayed application was logged by hdfc team). I received loan approval message on 26th and hdfc team informed me that i will get the amount by 8 pm. But still on 27th when i am writing my complaint i didn't get any loan amount credited into my account. For this entire process of 7-8 days i made almost 10-15 calls to hdfc team for follow up but nobody cared. I am having my salary account in hdfc and still they give such a bad service. I am really disappointed.