[Resolved]  HDFC Bank — Personal loan

Address: 600083

This is to inform all the indian citizens, that hdfc bank harassed by calling our land line no 5 times and to brothers mobile phone around 35 times in just one day.

My brother had taken a personal loan and there was delay in repaying it. Inspite of repeated assurances that the loan will be repaid on 1st june (Today is 29th may), the cc loan dept kept calling and disturbing our parents who are 75 yrs old.

When contacted customer care requesting them not to harass either the my brother or my parents they responded back in negative to the request made. The way the customer is being treated is very pathetic. Not sure who trained the cc loan recovery team to use filthy languages against the customers.

I have requested my brother to completely settle the loan on jun 1st and close all the savings bank acc and to surrender the credit cards that was issued by the hdfc bank. Hope the bank understands that customer is the king in any business.

I request all the customers to give a thought whether to continue business with hdfc bank or to teach them a lesson in the same way we did. Hope you will make a right decision!
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Jul 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
May 25, 2017
Luckey Gurjar's response
sir maine aapki bank hdfc se selary lone liya hai to muje lone amount 13000 rupe kam mile hai
May 25, 2017
Luckey Gurjar's response
sir muje puri jankari do
Verified Support
May 30, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
4 Comments

Comments

I have ordered a AKS kurti from myntra, size was not correct so i returned it. Myntra has initiated the refund but still i didn't get the refund even after 10 days

Sir lone aplai 20/05/2017 ko
Dear sir my credit card has been damaged by accidently before activation of cad so kindly solve my problems. kamelsh kumar
Bank is deducting amount from my account as narration as 3rd party cash TXN INC ST & EC. Kindly do the needful to refund that amount.

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