[Resolved] HDFC Bank — personal loan

tusharphd09

Jul 17, 2017

Address: 411001

Hi,
I had applied for the personal loan in hdfc bank, pune (Bundgarden road branch) a month back.
Though i received the loan, i have been asked by the bank employee (Pournima rakate) for the money. Initially i neglected as the amount was already disbursed but since dd disbursement for the existing loan transfer was in process and i received too many calls demanding the money. I paid rs 3000 to the hdfc bank employee so that she does not create hurdles in loan processing.

I understand that concern should have been raised to the responsible person at hdfc but since i was in need of money, i avoided to escalate.
I expect hdfc bank to take stern action against the employee as well supporting peoples.
My loan account no: 48050656
Contact me at : [protected]@hotmail.com i shall provide you the online transaction details for transfer of money.

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Aug 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2017

HDFC Bank Customer Care's response Dear Customer,
Please mail us at [protected]@hdfcbank.com from your registered email id along with the details of the payment made by you and the employee name and contact details along with the purpose of payment for further investigation. Kindly mention reference Id TTU[protected] in the subject line.
-Manoj
HDFC Bank Customer assistance