[Resolved]  HDFC Bank — personal loan

I had taken personal loan from hdfc bank and return period was 3 years, I paid 13 months EMI after that i was not able to pay because I lost my job. I was unemployed for 14 months, during peoples be from hdfc bank were calling me every day, they call to family members regarding that your son is not paying loan. After 14 months o[censored]nemployment I had join one company, During this period hdfc bank guys are contineously calling me. They are not ready to understand my concern, if I'm not picking call, they found some contacts of colleagues from company and they called them and telling that, this guy had taken loan from us and now he is now not paying.when my colleague discussed this thing with me I left my job next day. Because hdfc people contineously calling in my company. Again after 2-3 months I have started new job and that job has an salary account with HDFC bank, When my salary credited in my account that time HDFC hold that amount I'm not able to withdraw. After 2-3 days I have received notice regarding to meet concern branch within 7 days after receiving the notice. Next day I went to hdfc collection department in Kanjur Marg Mumbai branch. The person I met he was so arrogant he was talking with me like I'm criminal .I told him to I will pay whatever my remaining EMI and overdue in 3-4 installments but he is not ready understand. I request him Alot for release some amount at least I can bear my daily allowances. They refused. HDFC bank please release my amount.
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Mar 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

Sorry to hear about your experience. We'd like to help you resolve this. Please write to [protected]@hdfcbank.com with details of your issue, your Loan No./Account No. & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
 
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