[Resolved]  HDFC Bank — personal loan tortures even after requesting one time settlements

Loan number: 29597650

Customer number: 41358780

Loan amount: rs. 391000

Tenure: 60 months

Completed tenure: 37

Remaining tenure: 22 months

I have taken the personal loan during my career in chennai with repetitive calls from the bank representatives forcefully.

A year ago i have lost my job and became unemployed. Since i have no source of income to pay the emi, i have called the customer care and they have recommended me to visit nungapakkam branch.

I have directly traveled from my hometown 300 km to visit the branch to resolve my situations on 30th june 2017 at 3 pm.in nungappakkam branch, there is a guy who asked me to come inside and asked so many questions on how i lost the career and he said this is the month end so he promised that he will be giving resolution in few days. I got his mobile number and came back to hometown.

His mobile number:

After that, he never picked my calls even didn't respond to any of my message.

So again i have started recieving calls for unpaid emi and representative have visited my home in which my relations are staying. This made me terrible.

Lot of people are hiding themselves after getting a loan. But for my honesty i got the worst gift ever from hdfc.

People out here please advise me to take any legal action on them for humiliating me in front of relations and not responding to my situations.

Thanks,
Mohamed faizal
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Jan 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
HDFC Bank Customer Care's response
Dear Customer,

Our team has already responded to your email on November 10, 2017 at 03:30 PM. Please check your email inbox and revert to our email for further assistance.

-Manoj
HDFC Bank Customer Assistance
Nov 29, 2017
Updated by jmfabe
Hi Manoj,

I did not receive any single email regarding this issue. I have checked all my folders including inbox and spams as well.

If you want to see the proof I am happy to show you the screenshot of my inbox as well.
Nov 29, 2017
Updated by jmfabe
And please comment the solution for this issue in this forum, so that the forum admin, and everyone will get the information.

Thanks,
Mohamed Faizal
 
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