[Resolved] HDFC Bank — phone and email activation

rsheth

Oct 17, 2017

Address: 390019

It has been about 2 months i have opened nre and nro account with hdfc bank in gujarat, at the time of opening my account the lady (Ms mamta sonare who opened my account) had my mobile no. Written in residence phone no. Instead of mobile phone no i am not able to transact as it says my phone and email id are not set up
I have been receiving email regarding my account information and balance alerts etc
I have submitted all my documents as requested updated my kyc documents recently

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Nov 17, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance