[Resolved] HDFC Bank — Policy Buy after Wrong Information from Agent Team

Roshan.lal

from Delhi, Delhi

Jul 8, 2017

Address: New Delhi, Delhi, 110049

Website: www.hdfclifeinsurance.com

I am Roshan Lal and buy two policies from HDFD Life Insurance. These policy buy me after wrong information from agent in March month and i am touch with agent team on telephonic and HDFC service center by mail also but these persons give me fake commitment. and after four month your on 03rd July given me final cannot cancelled these policies. Please help me these policies buy me for mortgage load and these people arrangement load for me. i and sharing contact person details who has touch with me but after 03rd of July these no are not picking or not reachable. after mentioned date one person called me Mr. Rajesh Batra-[protected] for give him Rs 64000/- for processing and disburse this loan amount in my account and he sharing me his company account details @ RBM Solution, Bank Name - Karur Vysya Bank, Account No- [protected], IFSC - KVBL0004144. This information received today on 08th July, 2017. Please help me cancelled this policies and reversal my amount in my account.
First contact person to end of the person :
1. Arushi Chawla – [protected]
2. Shalini Gupta – [protected]
3. Sachin Walia - [protected]
4. Siddharth – [protected]
5. Amit Bansal – [protected]
6. Ajay Sharma – [protected]
7. Gaurav – [protected]
8. Manav – [protected]
9. Vishal Sehgal – [protected]
10. Rajesh Batra - [protected]

Regards
Roshan Lal
+91 [protected]

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Aug 17, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2017

HDFC Life Customer Care's response Hi Roshan, your concern will definitely be looked into by us. To carry out our internal investigation, kindly write to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Alternatively, the complaint letter duly signed by you can also be submitted to any of your nearby HDFC Life branch. Post receipt of your complaint, the response in regards to your concern would be shared with you by us. Incase, the email is sent by you, kindly share the interaction Id with us.