HDFC Bank — policy renewal

Address: Tumkur, Karnataka

dear sir myself hemanth i here by inform you that i paid an insurance premium of my mother named bhagyalakshmi m her policy no is 11416438 paid 10000 online through net banking of my mothers ac of hdfc bank where its debited 10000 amt but where as we didnt get any message from hdfclife and also when i checked policy details its still showing that 10000 rs is due to pay
the following below is my payment details please consider my complaint and solve it as soon as possible
Thank you. Your payment has been successfully received with the following details. Please quote your transaction id for any queries related to this request.
Transaction Status Success
Transaction ID HDF1531489
Transaction Date and Time [protected]:54:53
Policy No 11416438
E-mail Id [protected]@gmail.com
Mobile No [protected]
Payment Amount(Rs.) 00010000.00
Pay from HDFC Bank


regards
hemanth v