[Resolved] HDFC Bank — poor service

Minakshi Jha

from Kolkata, West Bengal

Oct 18, 2017

Address: Howrah, West Bengal, 711227

I want to close my reimbursement a/c and hence i went at the technopolis branch, sec-v, kolkata, wb for closing it. They said they will close it within 7 days but my reimbursement a/c is not closed yet also wen i'm trying to contact through phone banking they aren't responding for long time and wen they are connecting they say that they are transferring the call at other department and they end up the call.

Please donot harass public through your poor service. We cannot be at your bank during our work hours everyday. We have lot more activities to do.

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Nov 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share complete address of the branch where you have submitted the request, date of request and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

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Comments

raju lal sharma

from Jaipur, Rajasthan

Oct 18, 2017

Atm not Withdrawal cash in bank a/c cash Withdrawal

Shreyas Asodekar

from Mumbai, Maharashtra

Oct 18, 2017

From last 2 months i am unable to receive otp when i am trying to do any transaction via net banking. initially i was getting sms with otp then i got phone call with otp and after that every thing has stopped. I have even called the service center[protected] but unable to get any solution on it. Please help me with it.