[Resolved]  HDFC Bank — Preclosure of personal loan and auto loan

Address: 600011

Dear sir/madam,

I'm sukumar and my customer id is 38745908. I have taken one personal loan and one auto loan from hdfc since july 2014. By october 2015 i moved out of india for official work and staying here at the usa till now. I wanted to close both my loans from here as i cannot travel back to india till next year december. But looks like they are not allowing me to do pre-close the loans stating that i should be available in physically to close the loan. I seriously don't understand what is this policy in hdfc, why it is being in followed when it is not the practice in all other competitor banks of hdfc. I have been banking with hdfc for more than 7 years, this policy or law makes me put a negative mark on the bank. There must be some consideration for genuine cases like and there should be a provision to close through online mode of transaction.

Please consider this email and help me in closing the loan from here.

These are my loan numbers.
[protected] personal loan - 5 years tenure - ends on july 2019
[protected] auto loan - 4 years tenure - ends on july 2018