[Resolved] HDFC Bank — Prepayment Charges

Schristy

Jun 7, 2017

Address: 560005

I had taken a new car loan from hdfc in the month of july 2016. This was initiated by the car showroom however there were many banks that actually offered me loans, but the representative lured me in taking the loan and also promised that that there will be no preclosure charges in case i wanted to close after 6 months. Now i have booked another car and want to close the existing loan, but when i approached your bank i was shocked to hear, as there are asking for a proof for no preclosure charges.

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Jul 10, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue, loan details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance