| Address: New Delhi, Delhi |
| Website: www.hdfcbank.com |
Since i have not got any positive solution from priyatosh rana (Sales manager) for waving of my foreclosure charges, i am reaching to you as a second point of contact.
He has clearly denied me for this. Please look to this matter on priority and revert back asap.
Below mentioned interaction id is for your reference;
E - mail interaction is[protected]
Harpreet singh
+91 [protected]
Dear team,
Greetings of the day..!!!
I had taken a loan of rs. 1, 05, 000/- from hdfc bank on 24th may’2017 for the purchase of a motor cycles make royal enfield against loan no. 47840003. Unfortunately, the motor cycle purchased was stolen on the very next day of the delivery from my residence. Since that day i am going through very hard time. I have struggled a lot to get this loan settled from insurance company.
I preferred a claim to the insurance company (Tata aig) with whom the motor cycle was insured.
Insurance company has since paid a sum of full idv that is rs. 1, 28, 074/- to the bank against the loan of 1, 05, 000/- taken by me. And one emi of rs. 3, 855/- was also paid by me to the hdfc bank on 05th july'2017.
You will kindly notice that an excess amount of rs. 26, 929 have been paid by the insurance company. This amount pertains to the payment paid by myself to the m/s centrum motor cycle naraina from where i had purchased the motorcycle. Keeping in view the excess amount of rs. 26, 929/- paid by the insurance company to the hdfc bank in excess, of out of which 16, 831 has been said to be credited in my account by the hdfc bank.
The remaining balance of rs. 10, 098/- has been withheld by the bank on account of foreclosure and other charges of the loan.
In view of the circumstances explained above, i was forced to discontinue the loan. As a well known and well organized bank which takes care of its customer, i request that i may please exempt from the foreclosure and other charges. I have full confidence in the management that they will appreciate my plight when the motor cycle was lost immediately on purchase and consider my request sympathetically and thereby waive full foreclosure charges.
Below mentioned details are for your reference;
Loan account number : 47840003
Name : harpreet singh arora
Address : a-60, wz-208, s/f, hari nagar, new delhi - 110064, near main market.
Disbursal date : 24th may'2017
Many thanks,
Harpreet singh arora
+91 [protected]
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