[Resolved]  HDFC Bank — pressure to given to credit card security & insurance

Address: West Tripura, Tripura, 799001

Hi,

I am writing to submit a complaint regarding my snap deal platanium credit card.

Since day beofore yesterday i am receiving calls from hdfc personnel in the conversation this guy says that rs. 11000 will be deducted from your account. When i asked why, she said that there are benefits of this such as card securities, insurance, registration etc.& it's mandatory, if you not paid then automatically debited from your credit card., and it is your last day for submit.
When i refuse to take the offer he said that you will have to pay the amount.

Here are some details of calls i received-
1.[protected]
2.[protected]
3.[protected]
4.[protected]
I have tried calling grievance redressel, nodel officers but no one is responding or being able to reach anyone through the phone.
I am not interesting this type of business.
Kindly resolve my issue.
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Sep 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card, caller details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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