[Resolved]  HDFC Bank — Program management fee quarterly deduction

Address: 400614

I have been noticing that every quarter hdfc is deducting 115.00 for so called programmanagement fee. None of them have inform me before deduction and have no right to deduct single rupees without my permission or prior notice. This shows that our money is not safe in hdfc bank as any suspect can happen anytime. I want my money to be refunded and wanted to make sure no such deduction shouldn't happen next time.
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Jul 23, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Jul 05, 2017
Updated by Mohd Imran Shaikh
I have shared all requested details last week but did't receive any response from your team. Kindly look in to this issue.
Jul 13, 2017
Updated by Mohd Imran Shaikh
Any update on this, it's been one month and so far I have not receive any update on it. Kindly refund my deducted amount.
 
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