[Resolved] HDFC Bank — promised cashback not received

[Resolved] HDFC Bank — promised cashback not received

C Charanjot13111995 May 2, 2020

Greetings! This is in reference to the pending cashback of around[protected] inr. I had bought an iphone 11 on 3/12/2019 and was entitled to get a cashback within 120 days from the last date of the transaction month and a similar shopping from other partner merchants in jan (The clause was 90 days for this one). Both of the conditions ended on 30th april but i have not received any cashback. Please provide a resolution at the earliest. Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support May 06, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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