[Resolved] HDFC Bank — Rate of interest and processing charge fees

Naresh Badgujar

from Mumbai, Maharashtra

Jun 7, 2017

Address: Thane, Maharashtra, 421306

Your executive told me rate of interest for personal loan is 10.99% and processing fees will be 2000, but when i got the loan amount hdfc deducted about 7000 as processing fees and also the roi is 11%.

Its totally misleading to the customer to sell the product. It is totally unethical.

Now i try to call bank executive who process my loan now he is not answering my call also not replying to my text.

My application no. Is 48265278.

Now i don't want any loan from hdfc, please let me know what is the process to cancel to loan.

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Jul 12, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

HDFC Bank Customer Care's response Dear Customer,
We have received your e-mail and will respond to you within 2 working days with reference number[protected].

-Anay
HDFC Bank Assistance