[Resolved]  HDFC Bank — RD Account open without my Consent(Consumer Id[protected]

Jul 04, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you do not wish to continue with the Recurring Deposit Account and want to liquidate / close your Recurring Deposit.

You can liquidate your Recurring Deposits through NetBanking. This facility will be available for Recurring Deposit held under "Sole Owner (SOW)" relationship only and which are booked from Singly Owned Savings or Current Accounts.

Following are the steps for liquidating your Recurring Deposit online:
Login to NetBanking with your Customer ID and IPIN (NetBanking Password)
Select " Liquidate R D " option under Transact Tab menu located on the left hand side, under Accounts tab.
Select the Recurring Deposit account number from the Drop-down lists, and click on Continue.
Verify the details and Confirm the Liquidation.
A Confirmation page will be displayed, confirming that your Recurring Deposit has been liquidated.

Alternatively, we request you to submit your Recurring Deposit advice or written instruction, duly signed by all account holders, at the branch for premature liquidation of your Recurring deposit.

You may visit the following URL to access information for the complete address and contact details of our Branches as well as our PhoneBanking numbers:

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-branch/all-facilities/gxissh3j

http://www.hdfcbank.com/personal/find-your-nearest/find-phone-banking

Additional Information -

If your Recurring Deposit is broken prematurely, the interest rate applicable for premature closure of deposits will be lower of

The base rate for the original / contracted tenure for which the deposit has been booked

OR

The base rate applicable for the tenure for which the deposit has been in force with the Bank

The base rate is the rate applicable to deposits of less than Rs.15 lacs as on the date of booking the deposit.

In case of premature closure within a month, no interest shall be paid out & only principal amount shall be returned.

-Anay
HDFC Bank Customer Assistance