[Resolved]  HDFC Bank — reason for credit card disapproval

Dear hdfc

Please note that i applied for hdfc credit card and got reference no : [protected]s1. I got all verification done at my office and residence too. I got multiple calls at office too for verification.

Today got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]s1
Status
Disapproved
Remarks
Disapproval of the credit card application does not reflect in anyway on your credit standing or your financial stability

We have given all papers and verification has also been done positively.

I called customer care and they are not giving any reason for rejection..

We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan from hdb too on same address. I never had any credit card or liabilities from any bank in the past.

Please provide reason for disapproval as soonas possible
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Dec 3, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2017
HDFC Bank Customer Care's response
Dear Customer,

We infer that you wish to have the status of your credit card application. In this regard, we are unable to trace your application records with the details provided in your post, Having said this, we request you to provide the following details to the below email id to enable us to do the needful. 1. Name as mentioned on the application form 2. The date on which the application was submitted 3. A place where the application was submitted 4. Your latest contact numbers 5. Your complete residence address along with the city and pincode 6. Name of the executive who has collected the application 7. Contact details of the executive 8. Your email address 9.16 digit Application Reference Number. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

-Bejoy
HDFC Bank Customer Assistance
 
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