[Resolved]  HDFC Bank — re:blockage of my credit card due to misuse by vested interest.

Address: 620006

Dear sir

I bring to you kind notice that 10 days ago my credit card with 5751 as the last four digit was blocked by your department for my welfare fearing unauthorised people trying to use my card thro various means. I am really thankful to the swift action of your bank which enabled me to escaep from a major financial loss.

On that occasion when your people talked to me about the mischief they also brought to my notice that a new credit card will be issued in 48 hours. But till date i have not been provided with a new one which i have been using for the past two decades which is of great use.

In this connection i would like to say that although i am banker by profession till date using your card despite warnings from my own bank for your quick and good service with wide range of products.

Hence i request you to send us immediately the new card for me to make further action..

Expecting your immediate action,

Yours faithfully

K s sampath kumar
[protected]
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Aug 19, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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