[Resolved] HDFC Bank — recharge refund

AndrewsN

from Bengaluru, Karnataka

Sep 11, 2017

Address: 606755

Website: recharge refund

Hi sir i am andrews

I have salary account. My account number is ([protected]). I have recharged amount of rs.146& rs 110& rs 70 for vodafone prepaid number [protected]. This transaction not successful but that amount was debited my account.. That message (Your request to recharge inr rs.146& rs 110& rs 70 cannot be processed at this time. Transaction ref. No is[protected] for rs 70,,[protected] for rs 110,, 768105 for rs 146)

Please refund my money sir.

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Oct 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2017

HDFC Bank Customer Care's response Dear Customer,

The amount has not been claimed by the acquiring bank. In case the acquiring bank does not claim the transaction amount by the 16th day from the date of transaction, the amount will be re-credited to your account.

If you have a void slip, please fax it on[protected] with Auto ID reference numbers 1397974, 1397983 and 1397987.

In case, you do not find any credit to your account after the above-mentioned time frame, we request you to arrange for an e-mail or letter proof that you attempted to resolve the dispute with merchant and share it at [protected]@hdfcbank.com.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Dr.vijay yadav yadav

from Ahmedabad, Gujarat

Sep 11, 2017

Sir
I dr.vijay yadav mene Hdfc se car loan liya he me 18 mahine se regularly stalment 12830₹ bhar raha hu Jo mere SBI account ke check se kat rahe he, parantu mere pas bank se aaj tak account ka statement nahi bheja gaya
Mera account no.36176918 he

Krapya statement bhejne ki krapa kare

Lokesh Karlambakkam

from Delhi, Delhi

Sep 11, 2017

I have made a transaction of 500 RS with the IMPS ref no :[protected] . I got the SMS as Your transaction has been declined but i didnt receive my money back. please help me as soon as possible

Neeraj Kr Chauhan

from Pune, Maharashtra

Sep 11, 2017

I have recharged 15 k from my credit card to payzapp wallet it has not credit to my wallet. please rectify it.

Another i have transferred 5k to bank account . it got deducted from my wallet but not credited in bank account.

please do needful.

Mob No [protected]

Jagadeesan Subramani

Sep 11, 2017

I withdrawn 10, 000 rs and i received 5*2000 notes from ATM from my office campus. I went to exchange in the food counter . The person at the counter refused to accept since it was written in PEN . Kindly let me know how to exchange it .
Brgds,
Jagadeesan.S

Gudumba Satti

from Hyderabad, Telangana

Sep 11, 2017

How can the amount be withdrawn without any intimation. There was a transaction which happened without any intimation and my balance was deducted ftom HDFC ACCOUNT

LaveenaJ

from Mumbai, Maharashtra

Sep 11, 2017

I took the railway pass for 1 month. The amount got deducted twice. The railways as well as bank assured that amount will be credited in 3working days. But it is not credied, even after lodging complain in bank

Jomol joseph

from Chennai, Tamil Nadu

Sep 11, 2017

My account locked. How to remove and open my I'd