[Resolved] HDFC Bank — Redeem Points

[Resolved] HDFC Bank — Redeem Points

H hanuunnam from Delhi, Delhi Sep 11, 2020

Hi, I have redeemed points and amount was credited on 2nd September 2020 and the same amount reversed on 3rd September 2020. And also I have discussed with customer care executive and they are saying you are swiping from the same merchant that is the reason the points will not come and I agree with that there is no issue. My concern is already I have some points and redeemed and got some amount and reversed same. So how they did lapsed points and reversed amount once I redeemed????? Regards, Hanumanthu [protected] Was this information helpful? No (0) Yes (0)
Aug 9, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 11, 2020 HDFC Bank Customer Care's response Dear Customer, We can help you with that. Please click on https://bit.ly/2Lzhyn3 to submit the requested details along with the complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail. -Preethi HDFC Bank Customer Assistance.
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