[Resolved]  HDFC Bank — redispatch credit card

I moved to a new place and i applied for credit card and i changed my address after applying from old to new address under the guidance of a bank agent. But, the credit card got dispatched to my old address and i asked the agent to stop it and redispatch it to my new address. But it was returned to origin location and i couldn't find the option to redispatch the credit card to my new address. When contacting the branch, they said to try in toll free number, but i didn't find any option for the same in toll free number.
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2020
Complaint marked as Resolved 
I got a phone call from the HDFC bank on the day I posted the complaint i.e., I lodged the complaint in morning and got the call in the evening from the number +914068241600 and said they will reinitiate the card delivery to my new address in a week and they started the delivery after a week and I got the card delivered in few after the starting of the delivery.
HDFC Bank customer support has been notified about the posted complaint.
 
1 Comment

Comments

I got a call stating that the credit card will be redispatched and delivered in a week. But, I didn't get any message that my credit card is dispatched. Please redispatch the credit card to my address.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information