[Resolved]  HDFC Bank — ref # [protected]

Address: Chennai, Tamil Nadu, 600040

Card no. : [protected]
Name : madanlalsurana
Phone : [protected]
Email : [protected]@gmail.com

I request for the reversal of late payment fees and additional charges.
I was charged 6200 rs wrongly in the month of july so i had requested for the reversal of the same. I did not make the payment coz i was wrongly charged for the amount and i was afraid that once i made the payment, this matter would not be resolved. But eventually the matter got resolved in the month of january only after i made the full payment. So atleast now i request you to reverse the late payment fee for 6 monthi. Im being charged late payment fee for the amount which was wrongly debited and which took months to be resolved from your side. I hope i wont he harassed on this matter anymore because im tired of attending calls from your collection department and m tired of calling and asking for reversal of charges. I hope after this email i wont have to write on this anymore. And i was assigned a callback regarding this when i asked to talk to higher authorities. Ref no. Of call back [protected]. And i still havent received any call back which i was supposed to receive last week.
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Mar 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2018
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. In this regard, we request you to provide the Last four digit of your credit card, registered mobile number and e-mail id, to enable us to do the needful. You may write to us at: [protected]@hdfcbank.com and we shall assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
 
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