[Resolved] HDFC Bank — refund amount has not credited in my hdfc account

Sadhana Thiagarajan

from Chennai, Tamil Nadu

Nov 9, 2017

Address: Chennai, Tamil Nadu

I have ordered air pump compressor through Amazon and I paid Rs.659 using hdfc NetBank. After some days I have returned it. While tracking the return status, they have mentioned that refund has issued to your bank. But I did not get it yet. If the refund not credited in my account on or before October 28th, 2017, they asked to discuss with bank. I have attached screenshots for your reference.

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Dec 13, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2017

HDFC Bank Customer Care's response Dear Sadhana,

I request you to share your customer Id, date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance