[Resolved] HDFC Bank — refund and deactive

Vhj

May 2, 2020

Address: Ujjain

Hi, one assist concern,

I didn't get any call from one assist regarding their plans, but they charged me rs1, 999.00 towards subscription. I just don't want the subscription and please cancel my subscription for my hdfc debit card ending with 8010. Kindly refund and deactivate this service on an urgent basis.' don't activate this service in the future.

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 14, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact One Assist directly in the Toll-free numbers as mentioned below and our Phone Banking Officers will be glad to assist you on cancellation. Alternate No.[protected] or write to [protected]@oneassist.in

-Zubin
HDFC Bank Customer Assistance