[Resolved] HDFC Bank — Refund

reethu mouni

from Chirala, Andhra Pradesh

May 23, 2017

Address: Hyderabad, Andhra Pradesh, 500032

I have booked tickets for 5th may through red bus. But my transaction has failed and my amount wasn't refunded. And this was the message from redbus.

"dear customer, we have requested the bank to process refund of rs.693.00 to your bank account for your journey from vijayawada - hyderabad on 5/1/2017. Please use the[protected] to follow up the status of refund with bank"

Please refund my money asap

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Jun 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 24, 2017

HDFC Bank Customer Care's response Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your account/card details, transaction details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance