[Resolved]  HDFC Bank — refund

Website: netbanking.hdfcbank.com/netbanking

Irctc username :- mssingh00
Platform used :- irctc connect app
Irctc transaction id :- [protected]
Train no. :- 12029 (Swarna shatabdi)
Booking quota :- tatkal
Route :- new delhi (Ndls) to beas (Beas)

Hdfc bank reference number :[protected]
Mode of payment :- hdfc netbanking
Amount :- 1056.80
Date of transaction :[protected]

I tried to book ticket on 10th october, 2017 for train number 12029 from new delhi to beas. During booking time, on payment page i entered the all credentials and press ok, after two seconds it shows me error. Money is debited from my account but ticket is not booked.
I waited for 5 days to get my money back, but i still not get my refund back.

I need my money back please do the needful.
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Nov 15, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

I'll ensure this is taken up promptly, I request you to share your account no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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