[Resolved] HDFC Bank — refund

vishnuvijay@3007

from Delhi, Delhi

Apr 27, 2019

Address: Thiruvananthapuram, Kerala, 695017

Hi there,

I had booked a ticket from the air india website today - 02.04.2019 for a one way trip from trivandrum to chennai on 13th of may. I entered all the required details and proceeded to make the payment as prompted. After making the payment, (Amount was debited from my bank account) i got an error message saying the transaction was unsuccessful and to try again after sometime.

Please let me know by when i can expect a refund for the same as the ticket had not been booked.

Pfb the transaction details

Passenger names : vishnu vijayakumar & sarat s janardhanan
Date of transaction/booking: 02.04.2019
Amount : rs 5049.50/-
Mode of payment : debit/credit card payment
Bank account : hdfc
Transaction id as provided in the bank account statement:[protected]

Regards

Was this information helpful?

No (0)

Yes (0)

May 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Account No. or Customer ID, registered contact details & the details of the transaction. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32819 HDFC Bank Reviews

Comments

supervisor

Apr 27, 2019

To the anomoys author

This site did not issue the ticket and did not effected the receipt.
Nobody can see your documents (receipts, extract of the abnk) in order to verify the facts and to conclude objectively.

You can introduce with the basics via this short link:
https://tinyurl.com/yx9qt7ax

The rules, which are governenned by the diffrent Indian authorities, allow max time for the refund receipt 7 or 10 or 30 days, depending upon the exact documents, the exact place and the time, nature of the complaint.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents use email : aryan(at)vivaldi.net