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HDFC Bank — refund details

Got from goibibo arn/brn no. [protected] what is the status. Really i am not get any details of my refund so far could not able track... So i raised the complaint over here... Please let me know about my refund as soon as possible. If not also please update me ok. As i really disappointed in this type of refund. And let me about the number of days giving the from your side.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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