HDFC Bank — refund from goibibo not received

Address: Lucknow, Uttar Pradesh, 226002

Hi team hdfc,

I recently made a booking with goibibo using my nre account and expecting a refund of amount 9718 inr which has already been initiated from their end on 6th oct 17, however, i still haven't received it. I would request to kindly look into the matter, below are the details.

Account name: ashish singh
Account no: [protected]
Branch: ashiyana, lucknow
Refund amount: inr 9718
Bank ref number: [protected]
Arn: 74332747278727763562165