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HDFC Bank — Refund issues

I cancelled an order at aliexpress, which in turn refund was initiated. I was told to wait 3-8days but it's almost 12 days now i haven't received my refund..
Moreover today i got a mail from aliexpress that refund was confirmed and settled.. But my amount is not credited... Please hdfc bank kindly credit the amount asap..

Refund code arn:15276320149002192784432
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