[Resolved] HDFC Bank — Refund my amount

bhomik chandna

from Ahmedabad, Gujarat

May 6, 2017

Address: Gurgaon, Haryana, 122001

Website: Myteam11.in

Dear sir,
I have paid an amount of rs. 1000/- through hdfc bank net banking for renwal of a myteam11.in. The amount was deduct from my account at that time
But i have not got any confirmation and the it is not process. I visit at myteam11.in add and know that they have not got any net banking payment for renewal of my payment. 1st ref no
[protected] amout is 500 and 2nd ref no
[protected] amout is 500
Pse do your best for return of my amount.
My personnel details as follows :
Name: — bhomik kumar chandna
M/no. -+[protected]
Hdfc bank account no. [protected]

+1 photos

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Jun 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 08, 2017

HDFC Bank Customer Care's response Dear Customer,
The transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.
It may take 1-2 working days for the payment settlement to the end merchant. Incase if the merchant denies of having received the funds for the said transaction or there is no revert from the merchant, do write back to us with the merchant confirmation of non-receipt of funds. Pls forward the merchant confirmation on [protected]@hdfcbank.com from your registered e-mail id, mentioning reference ID TTU[protected] in the subject line.
-Manoj
HDFC Bank Customer assistance