[Resolved] HDFC Bank — refund my amount which i swiped two times in a departmental store

Deepasivaraman

from Bengaluru, Karnataka

Jul 26, 2017

Address: 600015

Website: I called Customer care # 9840673333

Dear team,

I swiped my debit card in west saidapet departmental store on 27th june'2017 in two times for the same bill for the amount of rs.256.62/- and i raised a complaint on 13th july for this # 1357418 and still i didn't get any response from your team. I lost my patient since it is almost 10 business days has completed and the issue has not yet resolved.

Whom i need to contact to escalate to next level.

Please check and assist me at the earliest.

My debit card ending with 5130.

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Sep 2, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 26, 2017

Updated by Deepasivaraman I need immideate action for my complaint # 1357418

Verified Support

Jul 26, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken up the matter with concerned team and will revert to you on your registered email id in 5 working days. The reference number for your query is[protected].

-Anay
HDFC Bank Assistance