[Resolved]  HDFC Bank — refund my fund in payzapp

Address: New Delhi, Delhi, 110017

I have a made fund transfer of rs 5000 from payzapp app to my friend account on[protected] the transaction get failed. But money didn't credited to my payzapp wallet or my friend bank account i have called on customer support no. [protected] and ask for clarification of refund they could not give a proper information, many a times the is in waiting, and when connected to executive they don't cooperate with me.

Attached here transaction receipts..
+1 photos
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Nov 6, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
HDFC Bank Customer Care's response
Dear Customer,

That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance
 
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