[Resolved] HDFC Bank — refund not credited

meetsagar

Jul 20, 2017

Address: Pune, Maharashtra, 411028

I had done a transaction of inr 2175/- through razorpay on 3rd july 2017 around 8:30pm, the amount was debited from my account but the transaction failed at the client side (Supreme trans concepts private limited). The client has already initiated the refund on 9th july 2017 but still i haven't received the amount.

The refund details provided by client as below :
Refund id : rfnd_8cor4pllg7biwx
Payment : pay_8amjati8jecbfg

Was this information helpful?

No (0)

Yes (0)

Aug 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account, transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

Hajira M

from Chennai, Tamil Nadu

Jul 20, 2017

Since am not using my credit card but you people crediting amount with my credit card so i need to deactivate my credit card in immidiate process. And credit card in not in use for any purpose sorry to say this please cancell my credit card in immidiate action. Am not satisfied with hdfc bank nothing is useful with your service.